We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
everything was fine
Very fast shipping! Exellent speaker! Thank you!
very good product
fastest delivery ever ! speaker sounds ok, app is terrible. over wifi streams only locally stored music. no tidal, spotify etc support. you need to find your way how to stream those services over dlna. or use Bluetooth.
The fastest ship ever , just 4 days to MD from Singapore (like 8.7k km). On the first look the item is very good and I'm satisfied, so time will show.. At the moment, I can easily recommend the store and the product!
Szuper termék! Gyors szállítás! Barátságos ügyfélszolgálat! Köszönström!
Still very good attention to the store and helps you solve any problems. The product came very fast.
Ex,cellent quality, Fast delivery in south korea!!
+ very fast delivery to Korea + good sound and good design + long battery time - not properly competible with Samsung galaxy S8 (android version 8.0) both in bluetooth and wifi
Super fast delivery, nice speaker.
Dhl shipping super fast arrived at cdmx in 5 days, horn generally well, sound sharp, but the truth i expected ma i r power.
Good quality product. Fast delivery.
Long drove the parcel, the sound is super, i recommend
As described. Have not tried it yet. Will advise after first use.
Very good sound. Sturdy and very pretty. Thank you
Again a 10 to my ggmm friends fast delivery the spectacular sound is the second i buy and i'll buy again.
A beautiful, well finished speaker with nice bass sound. Good for music and movies/series.
The quality of the column is very good. The sound pleased. Everything is fine. Thank You
app is so low for andoird
Minden forintját megérte, nagyszerű termék, gyönyörűen és tisztán szól!A szállításról is csak jókat tudok mondani, ahogy vége volt a kínai újévnek fel is dolgozták a rendelést és pár nap alatt itt is volt a német raktárból. Nagyon ajánlom! Thanks
quick and accurate. I'm very satisfied!
Just connected and all great. Super fast shipping. To be portable, it looks very powerful and very nice in style.
Sound, sound, sound is a big five!! Build quality very good, unique design! Android app is little weak. L+R and multiroom mode it works good with ggmm m3. In wifi mode sometimes not connected or stopped the spotify.
Great audio quality and materials.