We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice little thing. Loud and clear sound. Worth the money!!
The sound is not very. But kind of funny
The order went almost 2 months. The column came with crumpled corners because of the weak packaging. Opened the dispute, asked for compensation 25%. The store has long soared the brain. I had to attract the ali administration, the money was returned. The quality of the column itself for this money is satisfied
Unfortunately with transport damage. Bad Communication to Solving discovery. I can the Suppliers do not recommend.
Arrived in Toronto in 20 days. Box was dented in a corner but product is intact. The speaker is very attractive. Sound quality is good. The max volume is a bit quieter than I expected but it can still deliver enough volume to let music be heard through a few rooms. I am not very familiar with speakers.
The product was not a problem. However, when you did not enter all the shipping address, there was a trouble with the shipper.
Just being issued beep and so can not know that so if is (blutooh, FM, TF card)
Everything arrived! Packed perfectly! We will use it, i will write later.
Really recommend very good sound quality not regret buying first time I am on 100%
Ok, it is very good, very laut,
Well packed. Has a crisp recommend. IS the second acquisition that do this. Will be offered.
Cool speaker :)
Hraje power pěkně. Pro ideální děti for rooms.
Very beautiful and the sound is great. Flaws only in shipping, because small dents travel were noticed.
Fine sound for this money Easy installation
Good speaker, sounds biena, set up easy. The box arrived hit though without affecting speaker good purchase
Good sound quality, volume and battery life. The speaker is attractive and unobtrusive.
The speaker is really great. I truly love it. It arrived in time, but it has been poorly packed for shipping... Several dents are quite visible right in the front of it. The package had no cushioning whatsoever... What a shame.